Privacy Policy

Selastera Inc — WingCall App

Effective Date: January 1, 2026

Last Updated: January 1, 2026

1. Introduction

Selastera Inc ("we," "our," or "us") operates the WingCall AI mobile application ("WingCall" or the "App"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our App and related services.

WingCall is an AI-powered mobile application that generates simulated emergency phone calls to help users gracefully exit uncomfortable social situations. By using WingCall, you agree to the practices described in this Privacy Policy.

If you have questions about this Privacy Policy, please contact us at support@selastera.com.

2. Information We Collect

We collect the following types of information:

Account Information

Phone number (required for account verification)

Usage Data

Call session information (call duration, persona type selected, timestamps)
In-app purchase and subscription records

Device Information

Device type and operating system version
App version

Audio Data

Voice input during active call sessions is processed in real time by our AI system to generate conversational responses. Audio is processed transiently and is not recorded or stored on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

To verify your identity and create your account via SMS one-time passcode (OTP) verification
To provide the core WingCall service, including generating AI-powered simulated calls
To process in-app purchases and manage your account balance
To improve the quality and performance of our App
To comply with legal obligations and enforce our Terms of Service

4. SMS Messaging Policy

When you create a WingCall account, you consent to receive a one-time verification code via SMS from Selastera Inc. By providing your phone number and requesting a verification code, you agree to the following:

Message Purpose: We send SMS messages solely for account verification purposes. You will receive a one-time passcode (OTP) to verify your phone number when creating or signing into your account.
Message Frequency: One (1) SMS message per verification attempt.
Opt-In: By entering your phone number and tapping "Send Code" in the WingCall app, you expressly consent to receive a verification SMS from Selastera Inc.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS messages from Selastera Inc. Please note that opting out may prevent you from verifying your account.
Help: For assistance, reply HELP to any message or contact us at support@selastera.com.
Cost: Message and data rates may apply depending on your mobile carrier and plan.
No Marketing Messages: We do not send promotional, marketing, or advertising messages via SMS. Our SMS communications are limited exclusively to account verification.

We will not share your SMS opt-in data or consent status with any third party for purposes unrelated to providing you with our verification services. We may share your information with our SMS service provider (Twilio) solely to enable delivery of verification messages.

5. How We Store and Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures, including:

Encrypted data transmission using HTTPS/TLS
Secure cloud-based database infrastructure (Supabase) with access controls and authentication
Limited data retention — we only store the minimum information necessary to operate your account

Your phone number is stored securely in our database for the purpose of account identification. We do not store passwords, as authentication is handled through one-time passcode verification.

6. Third-Party Services

WingCall uses third-party service providers to support core app functionality, including authentication and database infrastructure, SMS verification message delivery, AI language processing, and voice generation. These providers may process certain data on our behalf in accordance with their own privacy policies.

We do not sell, rent, or trade your personal information to any third party. Data shared with third-party service providers is shared solely for the purpose of providing WingCall's core functionality and is governed by contractual obligations to protect your information.

7. Data Retention

We retain your account information (phone number) for as long as your account is active. If you request account deletion, we will remove your personal information from our systems within thirty (30) days.

Call session data such as persona selections and call duration may be retained in anonymized form for analytics and service improvement purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You may request a copy of the personal data we hold about you.
Correction: You may request that we correct inaccurate personal data.
Deletion: You may request that we delete your personal data and account.
Opt-Out: You may opt out of SMS communications by replying STOP to any message.

To exercise any of these rights, please contact us at support@selastera.com. We will respond to your request within thirty (30) days.

9. Children's Privacy

WingCall is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.

10. California Residents (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect about you
Request deletion of your personal information
Opt out of the sale of your personal information (we do not sell your data)
Not be discriminated against for exercising your privacy rights

To submit a request, contact us at support@selastera.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of WingCall after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Selastera Inc Email: support@selastera.com Website: https://selastera.com

This Privacy Policy applies to the WingCall mobile application developed and operated by Selastera Inc.

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